Posts Tagged Licensing

I’m having trouble getting my unlock code to work

Please check that you have entered the code in correctly. The best way to do this is to copy and paste the vales into Portfolio Manager. This guarantees that you will not miss type any letters. This is especially the case with 0 (zero) and O (the letter ‘o’).


I’ve lost my unlock code

If you’ve lost your unlock code for Portfolio Manager please contact us with your name and email and we’ll resend your code for you.


I haven’t received my unlock code

Our systems will automatically send you the unlock code via email once your payment has been processed. This generally only takes a few minutes however if you still haven’t received our email please check that the email you supplied us is with a valid email address, and that the email from us hasn’t been filtered by your spam filter. If you have still not received your unlock code please contact us and we will sort it out as soon as possible.